|
Your Directors take pleasure in presenting the 41st Annual Report
together with the audited financial statements of the Company for the financial ended
March 31, 2025.
Financial Highlights
Particulars |
FY 2024 - 25 |
FY 2023 -24 |
| Total Revenue from Operations |
2,866.02 |
2,195.10 |
| Less: Total Expenses |
1,435.43 |
1,079.16 |
| Profit before tax |
1,430.59 |
1,115.94 |
| Tax expense |
358.10 |
280.01 |
| Profit after tax |
1,072.49 |
835.92 |
| Other comprehensive income |
(2.90) |
(1.77) |
| Total comprehensive income |
1,069.59 |
834.15 |
| Asset under management^ |
11,877.04 |
9,640.59 |
^ Loan portfolio on gross basis
Your Company has adopted Indian Accounting Standards (IND AS) notified
under Section 133 of the Companies Act, 2013 read with Companies
(Indian Accounting Standards) Rules 2015.
Industry Outlook
During the financial year 2024-25, the financial services industry had
to navigate a challenging environment marked by regulatory tightening measures,
particularly in response to concerns over overleveraging in retail finance. Additionally,
the rising cost of capital, resulting out of tight liquidity conditions, posed further
constraints. However, the tax proposals announced in the Union Budget coupled with the
interest rate cuts by the Reserve Bank of India towards the end of the fiscal year are
expected to stimulate consumption and enhance credit flow, particularly in sectors such as
mortgage and vehicle financing. The Reserve Bank of India, in its Monetary Policy
Committee (MPC) meeting held in April 2025, has also changed its stance from
"neutral" to "accommodative" which effectively means that going
forward, absent any shocks, the MPC would only consider two options status quo or a
rate cut. This is expected to augur well for the economy as a whole with a spur towards
investment and consumption, and more specifically to the financial services sector since
the interest rates would continue to drop, which will be beneficialfrom the perspectives .profitability
growthand
The overleveraging concerns, which initially impacted the unsecured
lendingsegment,havealsohadsomeimpactonsecuredlendingbusinesses towards the
laterpartofthefinancialyear, prompting a cautious approach across the industry. In
response, NBFCs are strategically recalibrating their business expansion plans to optimize
risk-adjusted profitabilityand maintain financial stability over the medium term.
State of the Company's Affairs/Overview Company Overview
Your Company is a non-deposit taking Non-Banking Finance Company (NBFC)
registered with the Reserve Bank of India and is a NBFC Investment and Credit Company
(NBFC-ICC). Your Company has been classified as a NBFC in Middle Layer under the (Non-
Banking Financial Company - Scale Based Regulation) Directions dated October 19, 2023, as
amended from time to time.
Your Company has been listed on the National Stock Exchange of India
Limited and BSE Limited since November 21, 2022.
Review of Operations
Your Company provides secured financial solutions to individuals
carrying on small businesses and self-employed individuals who often lack access to formal
credit channels and rely on informal sources for their financial needs. To bridge this
gap, your Company has developed a proprietary underwriting model that effectively assesses
borrowers' cash flows, supported by rigorous monitoring and robust recovery mechanisms.
This approach enables your Company to cater to their credit requirements while ensuring
responsible lending practices.
By extending access to financial services, your Company facilitates the
transition of underserved borrowers into the formal financial ecosystem, thereby helping
them access structured credit, potentially lower interest rates and flexible repayment
options.
Your Company remains committed to fair and transparent lending and
collection practices, fostering long-term partnerships that empower borrowers to achieve
financial stability.
The detailed financial and operational performance of your Company is
comprehensively discussed in the Management Discussion and Analysis Report, which forms
part of this Annual Report.
Operational Metrics Disbursements
During the financial year ended March 31, 2025, your Company disbursed
INR 4,969.66 crores as compared to INR 4,881.41 crores in the previous
financial year, reflecting a year-on-year (YOY) growth of approximately
1.81%. This reduction in disbursements was a conscious strategy adopted
by your Company to moderate its growth for the current financial year primarily on account
of the overleveraging concerns affecting the industry coupled with regulatory guidance
provided by the Reserve Bank of India to all the lending institutions.
As of March 31, 2025, the average ticket size for disbursals stood at
INR
3.58 lakh, compared to INR 3.42 lakh in the previous financial year.
Reserve Bank of India
Branch Metrics
Your Company operates across 10 states and 1 union territory, namely
Tamil Nadu, Puducherry, Karnataka, Andhra Pradesh, Telangana, Maharashtra, Uttar Pradesh,
Madhya Pradesh, Chhattisgarh, Rajasthan, and Gujarat. During the financial year ended
March 31, 2025, your
Company expanded its branch network to 748 branches, up from 520
branches in the previous year. This includes the establishment of the first branch in
Gujarat, contributing to the total number of newly added and split branches.
This financial year has seen your Company strengthening its split
branch strategy wherein bigger branches with higher number of borrowers or larger AUM are
split into multiple branches in order to ensure strong risk oversight. Out of the 228
Branches opened by your Company during the year, 80 are fresh branches and 148 are
branches added consequent to the split branch strategy highlighted above.
To support future growth, your Company has strengthened its workforce,
ensuring a well-equipped team to meet rising demand. The strategic implementation of the
split-branch model has led to a stronger risk management framework.
Your Company follows a well-defined branch expansion strategy,
carefully evaluating various risk parameters before establishing new locations.
The branch network details as of March 31, 2025, along with a
comparative analysis of the previous financial year, are provided below:
|
No. of Branches |
States |
March 31, 2025 |
March 31, 2024 |
| Tamil Nadu (including Pondicherry) |
206 |
128 |
| Andhra Pradesh |
234 |
172 |
| Telangana |
115 |
92 |
| Karnataka |
59 |
41 |
| Madhya Pradesh |
94 |
63 |
| Maharashtra |
25 |
13 |
| Chhattisgarh |
3 |
3 |
| Uttar Pradesh |
6 |
4 |
| Rajasthan |
5 |
4 |
| Gujarat |
1 |
0 |
| Total |
748 |
520 |
Financial Metrics
As of March 31, 2025, your Company reported Assets Under Management
(AUM) of INR 11,877.04 Crores, compared to INR 9,640.59 Crores in the
previous financial year, reflecting a year-on-year growth of 23.20%
Revenue from operations stood at INR 2,866.02 crores, marking a Y-o-Y
growth of 30.56% compared to INR 2195.10 crores in FY 2024. The average ticket size of
loans ranged between INR 3-5 lakh.
Your Company seeks to be a responsible lender and in line with this
vision, during the Financial year ended March 31, 2025, your Company also dropped its
interest rates on incremental loans onboarded from November 1, 2024. Interest rate on
loans given for a 7-year tenure was reduced from 24.5% to 21.5% - 22.50% depending upon
the risk profile of the borrower, as clearly outlined in the Interest Rate model approved
by the Board. Your Company would continue to keep a tab on the cost of its borrowings and
would accordingly decide the incremental lending rates in the years to come.
To further enhance risk management and pricing efficiency, your Company
implemented risk-based pricing model during the year. This approach considers multiple
factors, including:
Credit score of the primary applicant
Customer leverage, as reflected in credit bureau reports
Loan purpose, given its impact on risk weight
Eligibility for priority sector benefits on borrowings
Vintage of the collateral property offered
This structured approach ensures optimized risk-adjusted returns while
supporting credit access for deserving borrowers.
Asset Quality
Your Company maintains a robust collection and proactive recovery
management system, ensuring strong asset quality for the financial year . ended March 31,
2025. Despite some impact of the overleverage crisis on secured loan lenders, your Company
has ensured a strong asset quality, with the Gross Stage 3 Assets at 1.79% which will be
one of the lowest among peers operating in this customer segment.
Your Company classifies assets into different stages based on expected
performance, following all applicable regulatory guidelines. Exposure at
Default (EAD) represents the total outstanding amount, including
accrued interest, as of the reporting date. For the financial year ended March 31,
2025, your Company reported Gross Stage 3 Assets and Net Stage 3
Assets (under the revised Income Recognition and Asset Classification
norms) at 1.79% and 0.88% respectively, compared to 1.38% and 0.63% in the previous
financial year.
While there is an uptick in the delinquency rate including NPA numbers,
it needs to be looked at from a contexual perspective. The trickling effect of the
overleverage crisis to secured lenders, especially during the second half of the year, led
to some increase in delinquency rates. However, these numbers are significantly lower as
compared unsecured lenders, and stand testimony to the robust underwriting model and
strong collections focus.
Prospects
The Indian credit significantgrowth market continues to offer
opportunities, particularly in lending to micro-entrepreneurs and self-employed
individuals, who often face barriers in accessing formal financial institutions. CRISIL
estimates peg small ticket size secured (SORP - Self Occupied Residential Property) MSME
lending market potential at
22 trillion. The number of players operating in this segment is less
lending to a lot of headroom available for lenders to grow in this segment.
As of March 31, 2025, your Company's Assets Under Management (AUM)
stood at INR 11,877.04 Crores, compared to INR 9,640.59 Crores in the previous financial
year, reflecting a year-on-year growth of 23.20%. While the growth rate was slightly muted
during the financial year ended March
31, 2025, it was primarily on account of other issues plaguing the
industry such as overleverage, etc and not on account of lack of market demand.
Resource Mobilization
Your Company maintains a well-diversified borrowing structure,
leveraging multiple funding sources including capital market borrowings, borrowings banks.
from financial
At the shareholders' meeting held on September 13, 2024, a special
resolution under Section 180(1)(c) of the Companies Act, 2013, was passed, authorizing the
Board of Directors to raise borrowings exceeding the aggregate of paid-up share capital
and free paid-up share capital and free reserves and securities premium, up to INR 10,000
Crores.
As of March 31, 2025, your Company's total outstanding borrowings stood
at INR 7,922 Crores, with the weighted average tenure of fresh loans raised during the
year being approximately 60 months
Your Company follows a prudent Asset-Liability Management (ALM)
strategy, ensuring optimal funding mix, loan tenures, and borrowing timing to minimize
financing costs and maintain liquidity.
New lenders and developments during the Financial Year 2024-25: Total
Borrowings and Term loan composition: During the financial year, your Company raised
fresh borrowings aggregating to INR 3,545 Crores, including fresh term loans from banks
and financial institutions amounting to INR 2,795 Crores. As of March 31, 2025, total
outstanding borrowings stood at INR 7,922 Crores, with the weighted average tenure of
fresh loans at ~60 months.
During the year, your Company onboarded new lenders such as CSB Bank
Ltd., International Finance Corporation, SIDBI, HDFC Mutual Fund, HSBC
Mutual Fund, Kotak Mutual Fund and Nippon Mutual Fund. leading to a
well-diversified borrowing profile. The liability profile of your Company has been
structured in a way to support the business growth in the forthcoming years.
Securitization: Your Company actively leveraged the Securitization
(PTC) market, enhancing liquidity, reducing the cost of funds and mitigating
asset-liability mismatches.
During the year, your Company securitized receivables worth INR 852.32
Crores, realizing a sale consideration of INR 750 Crores. All securitization transactions
complied with the RBI guidelines on the Securitization of Standard Assets and were
accounted for in accordance with Indian
Accounting Standards (Ind AS).
Debentures: Your Company issued fresh debentures aggregating to INR
500 Crores via private placement during the year. Further, your Company has maintained
timely servicing of interest and principal obligations for the financial year ended March
31, 2025, ensuring full compliance with the disclosure requirements under SEBI (LODR)
Regulations, 2015.
Commercial Paper (CP)
Your Company did not issue any Commercial Papers or other short-term
instruments during the financial year ended March 31, 2025.
Statutory and Regulatory Compliances
Your Company remains committed to full compliance with all applicable
regulatory provisions, including those set forth by the Reserve Bank of India (RBI), SEBI
(LODR) Regulations, 2015, Companies Act, 2013, Foreign Exchange Management Act (FEMA),
1999, Income Tax Act, 1961 and the rules and regulations framed thereunder.
Additionally, your Company has adhered to the applicable provisions of
Secretarial Standards issued by the Institute of Company Secretaries of
India (ICSI) for Board and General meetings held during the FY 2024-25.
Credit Rating
During the financial year, your Company's credit ratings were
reaffirmed at AA- (Double A Minus) with Stable outlook by ICRA, CARE Ratings Limited and
India Ratings & Research (Fitch Group).
As of March 31, 2025, your Company's borrowings hold the following
ratings:
Rating Agency |
Instrument |
Rating |
| ICRA |
Bank Facilities |
ICRA AA- (Stable) |
|
Non-Convertible Debentures |
ICRA AA- (Stable) |
|
Securitization |
ICRA AAA (SO) / AA+ (SO) / AA (SO) |
| India Ratings & Research |
Bank Facilities |
IND AA-/Stable |
|
Non-Convertible Debentures |
IND AA-/Stable |
| CARE |
Long term Bank Facilities |
CARE AA-; Stable |
|
Long term/Short term Bank facilities |
CARE AA-; Stable / CARE A1+ |
|
Commercial Paper |
CARE A1+ |
Change in Nature of Business
There has been no change in the existing nature of business of your
Company during the financial year ended March 31, 2025.
Dividend
The Board of Directors at its meeting held on April 29, 2025 has
recommended a final dividend of INR 2/- per equity share (200% of face value of INR 1/-
per equity share and translating to a dividend payout ratio of 5.5%) for the financial
year ended March 31, 2025 to the shareholders of the Company for approval at the ensuing
41st Annual General Meeting.
Dividend Distribution Policy
Your Company has adopted a Dividend Distribution Policy, which provides
a structured approach for determining dividend payouts. The policy considers various
internal and external factors, including financial performance, growth strategy,
regulatory requirements and prevailing market conditions as evaluated by the Board of
Directors. The policy is available on our website at https://fivestargroup.in/investors/ .
Transfer to Reserves
In compliance with the requirements under the Reserve Bank of India
Act,
1934, your Company has transferred a sum of INR 214.5 Crores to the
statutory reserves during the financial year ended March 31, 2025.
Deposits
Your Company operates as a non-deposit taking entity and has not
accepted any public deposits during the financial year ended March 31,
2025, In accordance with applicable regulatory requirements.
Capital Adequacy Ratio
As of March 31, 2025, your Company's Capital Adequacy Ratio stood
at 50.10%, well above the minimum regulatory requirement of 15% as stipulated by the
Reserve Bank of India (RBI).
Additionally, your Company has carried out an Internal Capital Adequacy
and Assessment Process (ICAAP), confirming that it remains adequately capitalized to
support its business objectives and risk profile.
Share Capital Authorised Capital
During the financial year, there has been no change in the Authorised
Capital of the Company. The Company has only one class of equity shares
and the authorised share capital of the Company as on March 31, 2025, was INR 55,00,00,000
divided into 55,00,00,000 equity shares of INR 1 each.
Issued, Subscribed and Paid-up Share Capital
During the financial year under review, your Company has allotted
19,77,880 fully paid-up equity shares under various ASOP schemes. 4,060
fully paid -up equity shares under Five-Star Associate Stock Option Scheme 2015 and
19,73,820 fully paid -up equity shares under Five-Star
Associate Stock Option Scheme 2018 were allotted during the financial
year under review.
Issue and allotment of convertible warrants
Pursuant to the applicable provisions of the Companies Act 2013, SEBI
(Issue of Capital and Disclosure Requirements), Regulations, 2018 and SEBI (Listing
Obligations and Disclosure Requirements), 2015, the Board of Directors at its meeting held
on August 17, 2024 and the
Shareholders at the Annual General Meeting held on September the
implementation 13, 2024 of had approved the issuance of up to 410,000 convertible
Share Warrants of INR 1.00 each at a premium of INR 769.00 on Preferential basis to Mr.
Lakshmipathy Deenadayalan, Promoter and Chairman & Managing Director, Mr. Rangarajan
Krishnan, Joint Managing Director & CEO and Mr.
Srikanth Gopalakrishnan, Joint Managing Director & CFO
("Allotees") . The Company had received the in-principle approval from BSE and
NSE in this regard.
The Company has received upfront consideration of 25% of the issue
proceeds and the Board had accordingly approved the allotment of Share warrants on
Preferential basis to Allotees on October 24, 2024.
Subsidiaries, Joint Ventures, Associate Companies
Your Company does not have any Subsidiary/Associate/ Joint Venture
Company. Also, during the financial year, your Company has not formed/
incorporated/become/ceased to be a Subsidiary/Associate/Joint Venture Company.
Related Party Transactions
Your Company has in place a policy on related party transactions, as
approved by the Board, which is available on the website of the Company at
https://fivestargroup.in/investors/.
During the financial year, all related party transactions were entered
into at arm's length and in the ordinary course of business. There were no materially
significant transactions with Managerial Personnel (KMP) or other designated persons that
could have potential conflicts of interest with the Company.
Further, no contracts or arrangements were entered into with related
parties that require disclosure in Form AOC 2 under Section 188 (1) and 134 (3) (b) of the
Companies Act, 2013.
All proposed transactions with the related partes were pre-approved by
the Audit Committee at the beginning of each financial year/quarter and subsequently
reviewed on a quarterly basis.
Employee Stock Option Schemes
Your Company has adopted ASOP schemes in compliance with the
Securities and Exchange Board of India (Share Based Employee Benefits
and Sweat Equity) Regulations, 2021 (SEBI (SBEB) Regulations) and the
Companies Act, 2013.
Currently, your Company has formulated following ASOP schemes:
1. Five-Star Associate Stock Option Scheme 2015 (ASOP 2015)
2. Five-Star Associate Stock Option Scheme 2018 (ASOP 2018) and
3. Five Star Associate Stock Option Scheme 2023 (ASOP 2023)
Approval and Implementation
ASOP 2015 : Approved by the Board of Directors on September 18,
2015 and by the shareholders at the Extraordinary General Meeting
(EGM) on April 12, 2016 and later ratified in the Annual General
Meeting held on September 16, 2023.
ASOP 2018: Approved by the Board of Directors on February 28,
2018 and by the shareholders at the Extraordinary General Meeting held on
March 26, 2018. It was subsequently ratified at the Annual General
Meeting held on September 16, 2023.
ASOP 2023: Approved by the Board of Directors on August 16, 2023
and by the shareholders at the Annual General Meeting held on September 16, 2023.
There have been no material changes to these schemes during the
financial year ended March 31, 2025.
A certificate from secretarial auditor M/s S Sandeep & Associates,
ASOP Practicing Company Secretaries confirming schemes in accordance with SEBI (SBEB)
Regulations and shareholders resolutions, will be available for inspection of shareholders
at the ensuing annual general meeting.
In compliance with Regulation 14 of SEBI (SBEB) Regulations,
disclosures regarding ASOP 2015, ASOP 2018 and ASOP 2023 have been provided on the website
of the Company at www.fivestargroup.in.
Annual Return
The Annual Return in form MGT 7 referred to in Section 134(3)(a) and
Section 92(3) of the Companies Act, 2013 read with Companies (Management and
Administration) Rules, 2014 and Regulation 62(1)(k) of the SEBI (LODR) Regulations, 2015
is available on the website of the Company at https://fivestargroup.in/investors/.
Particulars of Loans, Guarantees or Investments
The Company being an NBFC, the disclosures regarding particulars of
loans given, guarantees given and security provided is exempted under
Section 186(11) of the Companies Act, 2013. With regard to Investments
made by the Company, the details are provided in note no.7 of the financial statements.
Material Changes Affecting the Financial Position of the Company
There are no material changes and commitments having an adverse bearing
on the financialposition of the Company between March 31,
2025, and the date of this report.
Information as per Section 134(3)(m) of the Companies Act, 2013
The provisions related to and technology absorption under Section
134(3)(m) of the Companies Act, 2013 do not apply to our Company as
your Company is not a manufacturing entity. However, Your Company is committed to
increasing the use of information technology and promoting resource conservation in its
operations.
During the financial year ended March 31, 2025, the Company incurred
foreign currency expenditure of INR 4.58 crores with no foreign currency earnings.
Information as per clauses (xi) and (xii) of Rule 8(5) of the Companies
(Accounts) Rules, 2014
There was no application made or any proceeding pending under the
Insolvency and Bankruptcy Code, 2016 during the financial year ended
March 31, 2025. er (CRO) oversees risk
The Company has not entered into any one-time settlement with its
lenders during the financialyear ended March 31, 2025, and therefore the requirements of
clause (xii) of Rule 8(5) of the Companies (Accounts)
Rules, 2014 are not applicable.
Significant and Material Orders passed by the Regulators or Courts or
Tribunals
There are no significant and material orders passed by the Regulators
or
Courts or Tribunals impacting the going concern status of your
Company's and its future operations.
Agreements binding on listed entities
There are no agreements between shareholders, promoters, related
parties, Directors, or employees, either amongst themselves or with the Company, impacting
management control, restrictions or liabilities that require disclosure to Stock
Exchanges. This includes agreements with the listed entity, holding companies,
subsidiaries, or associates.
Risk Management
Your Company has established a comprehensive Risk Management Framework
designed to identify, assess, and mitigate risks associated with its operations. This
framework is supported by a Risk Management Policy, which outlines the governance
structure, risk classification, strategies, and the role of the Chief Risk Officer (CRO)
in overseeing risk-related functions.
The Risk Management Committee (RMC) is responsible for monitoring and
reviewing the Company's risk management initiatives. In compliance with the Reserve
Bank of India (RBI) Master Directions and SEBI (Listing Obligations and Disclosure
Requirements) Regulations, 2015, the RMC regularly evaluates key risks and ensures the
effective implementation of risk-mitigation strategies.
The adequacy of internal financial controls concerning
financialstatements has been assessed, and details are provided in the Management
Discussion and Analysis section of this Report.
Risk Management Approach
Your Company acknowledges that a well-defined risk management approach
is essential for sustainable growth. Accordingly, robust policies, systems, and processes
have been implemented to manage various risk categories, including credit risk,
operational risk, market risk (interest rate and liquidity), and reputational risk.
Key Risk Mitigation Measures Credit Risk Management:
A multi-layered underwriting process that includes comprehensive
credit bureau checks, fieldinvestigations and adherence to the "3 Cs" framework
verification of Character, Cash Flow and Collateral, before the sanction of a loan.
Stringent verification procedures, prudent loan-to-value (LTV)
ratios and a conservative debt service capacity analysis to ensure borrower
creditworthiness.
Legal due diligence and robust documentation to safeguard
lending practices.
Risk Oversight & Governance:
The Risk Management Committee (RMC) ensures continuous monitoring of
credit risk, portfolio performance and operational risks, providing strategic direction to
mitigate potential threats.
A dedicated Chief Risk measurement, and control, ensuring timely risk
reporting to the RMC,
Board and the management.
Market & Liquidity Risk Management:
The Asset Liability Committee (ALCO) actively manages liquidity risk
and interest rate exposures to maintain financial stability.
A well-diversified funding strategy ensures optimal liquidity planning.
Fraud Risk Management:
In accordance with RBI Master Directions, a Committee of Executives for
monitoring and follow up of fraud cases (Fraud Risk Management Committee) has been
constituted to proactively identify, monitor, and mitigate fraud risks by reviewing early
warning signals and strengthening preventive mechanisms.
Your Company remains committed to enhancing its risk management
framework to adapt to evolving business dynamics and regulatory landscapes. A continuous
review mechanism ensures that risks are effectively mitigated while maintaining a
resilient operational model
Human Resource Development
Your Company firmly believes that its employees are the cornerstone of
its success. A dynamic and highly skilled workforce is critical to achieving business
excellence and therefore, your Company remains committed tomitigation attracting,
developing and retaining top talent through strategic initiatives, robust training
programs and a competitive compensation structure.
Talent Acquisition & Retention
Your Company places a strong emphasis on building a high-performing
workforce by continuously identifying and onboarding skilled professionals across business
verticals. A well-defined ensures that employees are offered growth opportunities,
competitive pay packages with an appropriate mix of fixed and variable components, career
progression pathways and an engaging work environment that fosters long-term commitment.
Optimizing Workforce Efficiency
To enhance operational efficiency, your Company undertook a detailed
workforce assessment, aligning staffing customer acquisition strategies and market
demands. This data-driven approach ensures that every functionfrom frontline sales
and credit assessment to collection and customer service is optimally staffed while
maintaining a lean and agile organizational structure.
Employee Development & Skill Enhancement
Your Company remains deeply invested in employee capability-building
initiatives, offering a blend of classroom training (as deemed appropriate), on-the-job
learning and specialized certification programs. Training modules are tailored to
strengthen customer engagement, credit evaluation, risk assessment, regulatory compliance
(including KYC & Fair Practices Code certifications) and leadership development.
Digital learning platforms and structured mentorship programs further reinforce the
Company's commitment to nurturing future leaders.
During the financial year under review, your Company also launched an
Employee Learning Platform, which is designed to empower the employees with knowledge and
skills that would enhance their work experience and career growth. This platform would be
enhanced with learning modules from various functions which will help employees get an
all-round experience of the various functional areas within the Company.
Competitive Compensation & Rewards
To attract and retain top-tier professionals, your Company continuously
benchmarks its compensation and benefits standards. A well-structured performance-linked
incentive framework motivates employees to excel, while initiatives focused on work-life
balance, career advancement and employee well-being enhance overall job satisfaction.
As of March 31, 2025, your Company had 11,934 employees across its
branches, regional offices and corporate headquarters, each playing a pivotal role in
driving the Company's growth trajectory.
Your Company remains committed to fostering a culture of collaboration,
innovation and excellence, ensuring that its people continue to be the driving
withbusinessexpansion, force behind its sustained success.
Board of Directors
Your Company maintains a well-balanced and diverse Board in compliance
with Section 149 of the Companies Act, 2013 and Regulation
17 of SEBI (Listing Obligations and Disclosure Requirements)
Regulations, 2015. The Board comprises an optimal mix of executive, non-executive and
Independent Directors, including a Woman Independent Director, ensuring a broad spectrum
of expertise, strategic insight, and corporate governance best practices.
The Board members bring extensive industry experience, leadership
acumen and a commitment to upholding the highest standards of integrity and governance.
Their collective expertise spans diverse domains, enabling well-informed decision-making
that aligns with the Company's long-term vision and stakeholder interests.
To facilitate seamless participation, the Company provides video
conferencing and other audio-visual means for Board meetings, in accordance with Section
173(2) of the Companies Act, 2013, read with Rule 3 of the Companies (Meetings of Board
and its Powers) Rules, 2014.
This ensures that Directors can actively contribute to discussions and
deliberations, even when unable to attend meetings in person.
Your Company remains committed to fostering an engaged,
forward-thinking and highly effective Board that drives sustainable growth and structure
against industry governance excellence.
The Board of Directors comprises 8 (eight) Directors, including 4
(four) Independent Directors (one of whom is a woman), [1 (one)] Non-Executive Director,
and 3 (three) Executive Directors (Chairman & Managing Director, Joint Manging
Director &CEO and Joint Managing Director & CFO), as of March 31, 2025. Details on
the Board composition are provided below:
Name of the Director |
Designation |
DIN |
| Lakshmipathy Deenadayalan |
Chairman & Managing Director |
01723269 |
| Anand Raghavan |
Independent Director |
00243485 |
| T T Srinivasaraghavan |
Independent Director |
00018247 |
| Bhama Krishnamurthy |
Independent Director |
02196839 |
| Ramkumar Ramamoorthy |
Independent Director |
07936844 |
| Thirulokchand Vasan |
Non-Executive Director |
07679930 |
| Rangarajan Krishnan |
Joint Managing Director & CEO |
07289972 |
| Srikanth Gopalakrishnan |
Joint Managing Director & CFO |
10636810 |
Changes in Board during the Financial Year
The following changes took place in the composition of the Board of
Directors during the Financial Year 2024-25 under review.
New Appointments
Based on recommendation of Nomination and Remuneration Committee, Mr
Rangarajan Krishnan (DIN: 07289972) has been appointed as an additional Director in the
category of Joint Managing Director of the Company by the Board at its meeting held on
August 17, 2024.
Subsequently the shareholders of the Company at the Annual General
Meeting held on September 13, 2024 approved the appointment as Joint
Managing Director for a period 5 years effective from August 17, 2024.
Further Mr. Rangarajan Krishnan was re-designated as Joint Managing Director & CEO.
Based on recommendation of Nomination and Remuneration Committee, Mr
Srikanth Gopalakrishnan (DIN:10636810) has been appointed as an additional Director in the
category of Joint Managing Director of the Company by the Board at its meeting held on
August 17, 2024.
Subsequently the shareholders of the Company at the Annual General
Meeting held on September 13, 2024 approved the appointment as Joint Managing Director for
a period of 5 years effective from August 17, 2024.
Further Mr. Srikanth Gopalakrishnan was re-designated as Joint Managing
Director & CFO
Details relating to their appointments are available on the website of
the
Company www.fivestargroup.in and stock exchanges viz www.bseindia. com
and www.nseindia.com.
Resignations
Mr Vikram Vaidyanathan (DIN: 06764019), non-executive Director
representing Matrix Partners India Investment Holdings II, LLC had stepped down from the
Directorship with effect from the close of the business hours of April 30, 2024. There are
no other material reasons other than what has been stated in his resignation letter.
During the financial year under review, Mr G V Ravishankar (DIN:
02604007), non-executive director representing Peak XV Partners
Investments V had stepped down from the Directorship with effect from
the close of the business hours of April 30, 2024. There are no other material reasons
other than what has been stated in his resignation letter.
Details relating to their resignations are available on the website of
the
Company www.fivestargroup.in and stock exchanges viz www.bseindia. com
and www.nseindia.com.
There was no changes in the Composition of Board between the end of
Financial Year 2024-25 and the date of this report.
Changes in Board after the Financial Year Director Retiring by Rotation
In accordance with Section 152(6) of the Companies Act, 2013 and the
Articles of Association of the Company, at least one-third of the
Directors, excluding Independent Directors, are required to retire by rotation at every
Annual General Meeting (AGM).
Pursuant to said provision , Mr Thirulokchand Vasan (DIN: 07679930) is
liable to retire at the 41st Annual General Meeting (AGM) and being eligible, has offered
himself for reappointment. The Board recommends his reappointment for the approval of the
shareholders.
Key Managerial Personnel
During the financial year under review, Ms Shalini Baskaran had
resigned as Head-Compliance & Company Secretary and Compliance Officer of the
Company, with effect from the close of business hours of February 26,
2025 and Mr Vigneshkumar SM was appointed as the Company Secretary and Compliance Officer
with effect from February 27, 2025. There are no other material reasons other than what
has been stated in her resignation letter.
Pursuant to the provisions of Section 203 of the Companies Act, 2013
read with the rules made there under, the following employees are the whole- time key
managerial personnel of the Company as on March 31, 2025: a) Mr Lakshmipathy Deenadayalan,
Chairman and Managing Director (DIN: 01723269) b) Mr Rangarajan Krishnan, Joint Managing
Director and Chief Executive Officer (DIN: 07289972) c) Mr Srikanth Gopalakrishnan, Joint
Managing Director and Chief Financial Officer (DIN: 10636810) d) Mr. Vigneshkumar SM,
Company Secretary and Compliance Officer There was no changes in the composition of Key
Managerial Personnel (KMP) between the end of Financial Year 2024-25 and the date of this
report.
Declaration from Independent Directors
Pursuant to Section 149(7) of the Companies Act, 2013 read along with
Rule 6 of the Companies (Appointment and Qualifications of Directors) Rules, 2014 of the
Companies Act, 2013 and Regulation 25(8) of the SEBI (LODR) Regulations, 2015, the Company
has received necessary declarations/ disclosures from each of the Independent Directors of
the Company stating that he/she meets the criteria of independence as required under
Section 149(6) of the Companies Act, 2013 and that he/ she has a valid certificate of
registration for his/her enrollment into data bank for Independent Directors.
In the opinion of the Board of Directors, the Independent Directors of
your Company satisfy the necessary attributes as to integrity, experience
(including proficiency) and high levels of skill and expertise.
Compliance with Secretarial Standards
During the Financial year under review, the Company has complied with
all applicable Secretarial Standards issued by The Institute of Company Secretaries of
India and adopted under the Act.
Formal Annual Evaluation
In compliance with the Companies Act, 2013, SEBI (LODR) Regulations,
2015 and the Company's Directors Appointment, Remuneration and
Evaluation Policy, the Board carried out a formal annual evaluation of
its own performance as well as the performance of individual Directors, including the
Chairman and its various Committees.
This structured assessment was carried out based on the predefined
evaluation criteria set forth in the Directors Appointment, Remuneration and Evaluation
Policy. The said policy is available on the website of the Company at
https://fivestargroup.in/investors/.
Additionally, the performance evaluation of Independent Directors was
carried out by the entire Board. The Independent Directors in a separate meeting held
during the year, reviewed the performance of Non-
Independent Directors (including Chairman) and assessed the overall
effectiveness of the Board. Key areas of evaluation included the quality, timelines and
adequacy of information exchange between Management and the Board. The evaluation process
was conducted through a secure digital platform, ensuring transparency and
confidentiality.
Internal Financial Controls
Your Company maintains a comprehensive Internal Financial Control
(IFC) framework , supported by well-defined uphold the highest
standards of integrity, transparency and corporate governance. These controls are designed
to :
Facilitate efficient business operations and policy compliance.
Safeguard corporate assets against misuse or unauthorized
access.
Prevent and detect fraud and Financial irregularities.
Ensure accurate and complete financial records.
Ensure timely preparation of reliable financial information.
To strengthen its control environment, the Company has established
clear delegations of authority, standard operating procedures (SOPs) and risk control
matrices. These measures are regularly reviewed at multiple levels. Independent testing of
control measures is conducted periodically to ensure continued compliance with regulatory
and operational requirements.
An independent consulting firm provides ongoing support in updating
risk control metrics, test plans and independent assessment procedures. The findings and
recommendations from these evaluations are periodically presented to the Audit Committee
for review and necessary action.
Additionally, the Company has built a robust Internal Audit mechanism,
with regular audits conducted by both in- house Internal Audit team and
External Internal Auditors. The Audit Committee closely monitors
financial controls, risk management, compliance and operational procedures, reviews audit
findings and ensures implementation of corrective actions wherever necessary.
Auditors and Auditor's report Statutory Auditors
During the financial year under review, the tenure of M/s S R Batliboi
&
Associates LLP as Statutory Auditor of the Company concluded at the
40th
Annual General meeting (AGM) held on September 13, 2024.
In compliance with the Reserve Bank of India's Guidelines on
appointment of Statutory Auditor by Non-Banking Financial Company vide Circular RBI/
2021-22/25 Ref. No. DoS. CD.ARG/ SEC.01/ 08.91.001/ 2021-22 dated 27th April, 2021 and
pursuant to Section 139 of the Act and the
Companies (Audit and Auditors) Rules, 2014, the shareholders approved
the appointment of M/s Deloitte Haskins & Sells, Chartered Accountants
(FRN:008072S) as the new Statutory Auditors at the AGM held on
September 13, 2024 for a term of three consecutive financial years viz. 2024-25, 2025-26
and 2026-27 (i.e from the conclusion of the 40th AGM till the conclusion of the 43rd AGM).
The appointment remains subject to the satisfaction of eligibility criteria on annual
basis.
Statutory Auditors Report on Financial Statements
The statutory audit report is annexed with the financial statements and
forms a part of this report. The report indicates a clean audit with no qualifications,
reservations, adverse remarks, or disclaimers.
Fraud Reported by Auditors
There were no instances of frauds reported by the Statutory Auditors
during the financial year ended March 31, 2025 under Section 143(12) the Companies Act,
2013.
Audit Trail
Effective April 1, 2023, Sections 128 and 143(3)(j) of the Companies
Act, 2013 rule 3(1) of Companies (Accounts) Rules, 2014 and rule 11(g) of Companies (Audit
and Auditors) Rules, 2011 require the auditor of a
Company to report whether the accounting software used by the Company
to maintain books of account has an audit trail feature.
An audit trail is a chronological, date, and time-stamped record of a
specific transaction from the time its entry is made in the accounting software through
various changes to it.
Your Company has 2 software in respect of which audit trail reporting
becomes applicable the accounting software and the customer loan management
software.
Your Company uses Oracle Fusion as its accounting software and Finnone
Neo as its Customer Loan Management software. Both these are very well
acclaimed software; Oracle Fusion is used by many players for their
General Ledger requirements, both in the financial services industry
and outside. Finnone Neo is an LMS that is used by large NBFCs and banks to manage their
loan portfolios. These software come with lots of inbuilt controls to ensure that the
transactions made reflect the financial and loan positions accurately.
Both these software have an in-built audit trail feature which had been
enabled both application and database level for the financial
March 31, 2025. There was a brief period i.e. from April 1, 2024 to May
23, 2024 when the audit trail in respect of accounting software was not enabled at the
database level. There was no issue with respect to the enablement of audit trail for the
accounting software at an application level and that was enabled and operated effectively
throughout the year.
This has also been brought out by the Statutory Auditor in their
Auditors' report of the financial statements.
Notwithstanding the above, the Auditors Report does not contain any
qualifications, and they have also confirmed adequacy of Internal
Financial Controls in your Company.
Internal Auditor
To ensure the effectiveness of internal control systems, your Company
maintains a robust internal audit system, combining an external audit firmviz. M/s
Sundaram & Srinivasan, Chartered Accountants with an in-house team. This comprehensive
approach ensures thorough review of all operations of the Company regularly. The audit
teams regularly assess the adequacy of control measures and recommend improvements as
needed. The Audit Committee oversees the internal audit functions, scope of internal audit
and reviews its effectiveness.
Secretarial Auditor
M/s S Sandeep & Associates, Practicing Company Secretaries were
appointed to conduct the secretarial audit of the Company for the financial year 2024-25,
as required under Section 204 of Act, 2013 and rules made thereunder and Regulation 24A of
SEBI (LODR) Regulations, 2015. The secretarial audit report for the financial year ended
March 31, 2025, forms part of this report as Annexure A and does not contain any
qualification, reservation or adverse remarks.
Further, pursuant to Regulation 24A of SEBI (LODR) Regulations 2015,
the of Board of Directors, based on recommendation of the Audit Committee, has recommended
to the shareholders for approval, the appointment of M/s S Sandeep & Associates,
Practicing Company Secretaries, as Secretarial
Auditors of the Company for a term of 5 (five) consecutive years from
FY
2025-26 to FY 2029-30. The resolution seeking approval of Members forms
part of the Notice of AGM.
Cost Records and Cost Audit
The provisions for maintaining cost records and undergoing a cost
audit, as per Section 148(1) of the Companies Act, 2013 are not applicable to your
Company's business activities.
Information Technology
Technology plays a vital role in every Company's business strategy
and operations. In line with this, your Company has implemented a robust IT framework that
supports seamless business processes across all functionsfrom sourcing,
underwriting, loan approvals, disbursements, collections and back-office operations,
providing a unique experience to all stakeholders along with high levels of security and
privacy
Your Company has made significant investments committed to ongoing
investments in technology, enabling higher levels of efficiency, effectiveness, regulatory
compliance, competitive and innovation. This includes deploying world-class software for
all core operations of the Company and for frictionless scaling, leveraging third party
API infrastructure for digitization and interoperability, using data analytics and machine
learning for underwriting and portfolio analysis in addition to building a robust credit
scoring model, and investing in tools for appropriate business continuity and security.
These initiatives have enabled us in making faster and more effective decisions, improved
our customer engagement and shortened turnaround times.
Further, as of the financial year ended March 31, 2025, your Company
has implemented state of the art systems for Loan Origination and Underwriting, Accounting
and General Ledger, Human Resources, Treasury and Compliance. These systems bring in
enhanced operational efficiency, sophisticated financial reporting framework, completely
automated compliance structure, strong HR Management systems, and have brought in
system-based controls & efficiencies to treasury operations. Your
Company would continue to constantly evaluate these systems and their
appropriateness to the Company's operations. Necessary enhancements and upgrades
would be done periodically to ensure that these systems remain robust enough to take care
of the fast paced changes taking place in the technology domain.
As stated above, your Company would continue to make necessary
investments in technology towards the following areas:
Deploying the most appropriate software and applications to
drive higher automation and operational efficiencies, digitization of the value chain and
enhanced user experience.
Leveraging data of high quality and integrity for analysing
patterns and aiding strategic and operational decision making
Using newer digital technologies, including Machine Learning, AI
and language models for customer scoring which will all aid in better risk management.
More details have been provided in the Management Discussion and
Analysis report.
On the infrastructure part, the IT Strategy Committee of the Company
has established comprehensive policies related to IT governance, asset management,
business continuity, outsourcing, information security and cybersecurity, and incident
management, among others. Given the heterogenous footprint of technologies and IT systems
as well as integration of systems with external partners, the IT Strategy Committee
periodically reviews the enterprise architecture for dependencies and interoperability and
conducts regular vulnerability assessments and penetration testing to identify and
minimize any internal or external threats. An independent information systems audit was
also conducted during the year, the findings of which are elaborately discussed, and
actions are taken within defined timelines.
Corporate Social Responsibility (CSR)
Your Company is committed to fulfilling its social
Your Company has adopted a CSR Policy as mandated by the Companies
Act, 2013 read with the Companies (Corporate Social Responsibility
Policy) Rules, 2014. The policy is available on the on the 'website of the Company at
https://fivestargroup.in/investors/.
As per aforesaid provisions of the Companies Act, 2013, your Company
was required to spend INR 17.03 crores towards CSR initiatives, representing 2% of the
average net profits of the Company from the past three financial years. by contributing
INR 17.04 crores towards CSR during the financial year ended March 31, 2025.
The Annual Report on CSR activities for the financial year ended March
31,
2025, is attached as Annexure B to this Report.
Nomination and Remuneration Policy
The Company has in place the Appointment, Remuneration & Evaluation
Policy that is recommended by the Nomination and Remuneration
Committee and approved by the Board. The salient features of the policy
include a) role of Nomination and Remuneration Committee b)
Appointment and removal of Director, Key Managerial Personnel and
Senior
Management c) Remuneration of Executive/Non-Executive Directors and Key
Managerial Personnels and Senior Management d) Principles of pay structures and e) malus
and claw back provisions. The policy is being reviewed and approved by the Nomination and
Remuneration Committee and the Board of Directors annually. The policy is available on the
website of the Company at https://fivestargroup.in/investors/ .
Whistle Blower Policy and Vigil Mechanism
As per the provisions of Section 177(9) of the Companies Act, 2013, and
Regulation 22 of the SEBI (LODR) Regulations, 2015, your Company has established a Vigil
Mechanism and has adopted a Whistle Blower Policy for Directors and employees to report
their genuine concerns. The Whistle
Blower Policy has been formulated with a view to providing a mechanism
for employees and Directors to approach the Audit Committee of the Company. The said
policy is available on the website of the Company at https://fivestargroup.in/investors/ .
The Vigil mechanism of the Company is overseen by the Audit Committee
and provides adequate safeguard against victimization of employees and Directors and also
provides direct access to the Chairperson of the Audit Committee in exceptional
circumstances.
During the financial year, no complaints were received by the Company
and no complaints are outstanding as on March 31, 2025
Board and its Committees
During the financial year ended March 31, 2025, 7 (Seven) Board
Meetings were held on April 30, 2024, July 31, 2024, August 17, 2024, October 29, 2024,
December 24, 2024, January 31, 2025, and March 17, 2025, and not more than 120 days
elapsed between any two meetings.
The details of the composition of the Board and its Committees, terms
of reference of the Committees and the details of meetings held during the financial year
are furnished in the Corporate Governance Report.
Management Discussion and Analysis
The Management Discussion and Analysis (MDA) Report, providing a
comprehensive overview of the Company's business performance, industry trends,
opportunities and risks , is attached as Annexure C and forms an integral part of
this report. .
Corporate Governance
Your Company remains steadfast in its commitment to upholding the
highest standards of Corporate Governance, ensuring adherence to all applicable laws and
regulations. A detailed Corporate Governance report is enclosed as Annexure D and
forms part of this report.
As required under Regulation 17 (8) of SEBI (LODR) Regulations, 2015,
the Chief Executive Officer (CEO) and the Chief Financial Officer (CFO) have
Companyhasexceededthisrequirement submitted a compliance certificate to the Board,
confirmingthe accuracy of financial statements and compliance with regulatory
requirements.
Additionally, a Certificate from a Practicing Company Secretary,
affirming the compliance with Corporate Governance norms under SEBI (LODR)
Regulations, 2015, is annexed to the Corporate Governance report.
Business Responsibility and Sustainability Reporting
As per Regulation 34(2)(f) of SEBI (LODR) Regulations, 2015, the top
1,000 (one thousand) listed entities based on market capitalization shall attach a
Business Responsibility and Sustainability Report (BRSR) as part of their Annual Report,
describing the environmental, social and governance initiatives undertaken by the listed
entities.
In line with this regulation, your Company has put together a BRSR
report (along with an Environmental, Social & Governance (ESG) report) which outline
the initiatives undertaken by your Company across these 3 key parameters. The BRSR report
also forms part of this report as Annexure E.
As per the applicable criteria, BRSR Core & Assurance is not
applicable to your Company for FY 2025.
Disclosures under POSH Act, 2013
The Company has in place a policy for Prevention of Sexual Harassment
at the workplace in accordance with the Sexual Harassment of Women at the Workplace
(Prevention, Prohibition and Redressal) Act, 2013 (POSH Act). This policy is available on
the website of the Company at https://fivestargroup.in/investors/.
The Company has constituted Internal Complaints Committees (ICC) as
mandated by the POSH Act to address and resolve any complaints related to workplace
harassment.
During the financial year, no complaints were received and no
outstanding complaints as on March 31, 2025.
Particulars of Employees and Related Disclosures
In accordance with Section 197(12) of the Companies Act, 2013, read
with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel)
Rules, 2014, disclosures related to the remuneration of Directors, Key Managerial
Personnel and employees are provided in Annexure F of this report.
Further, details of employees as required in terms of Section 197 of
the
Act read with Rule 5(2) and Rule 5(3) of the Companies (Appointment and
Remuneration of Managerial Personnel) Rules, 2014, are available for inspection at the
Registered Office of the Company during working hours for a period of 21 days prior to the
Annual General Meeting. In accordance with Section 136 of the Act read with the said Rule,
this statement is not included in the Directors' Report sent to the shareholders.
However, members interested in obtaining a copy may request for the same by e-mailing the
Company secretary.
Investor Relations
Your Company remains committed to transparent communication and
proactive engagement with investors, analysts and stakeholders. By fostering an open and
informed dialogue, your Company ensures clarity and accessibility in financial and
operational disclosures.
Key investor engagement initiatives include:
Website Disclosures: All relevant investor-related
information are promptly published on the Company's website to ensure easy and
unrestricted access.
Stock Exchange Notifications: Timely and proactive
disclosures to stock exchanges regarding earnings calls, quarterly and annual financial
results and material developments that could impact the value of securities.
Investor and Analyst Meetings: The Company regularly
discloses to stock exchanges details of scheduled interactions with investors and analysts
who wish to engage with the management team of the Company.
Your Company strongly believes that informed investors contribute to a
well-functioning capital market and remains dedicated to equipping stakeholders with the
information needed to make sound investment decisions.
Directors' Responsibility Statement
The Board of Directors have instituted / put in place a framework of
internal financial controls and compliance systems, which is reviewed by the management
and the relevant Board Committees, including the Audit
Committee and independently reviewed by the auditors.
Pursuant to Section 134(5) of the Companies Act, 2013, the Board of
Directors, confirm that: a) in the preparation of the annual accounts, the applicable
accounting standards have been followed along with proper explanation relating to material
departures; b) the Directors have selected such accounting policies and applied them
consistently and made judgments and estimates that are reasonable and prudent so as to
give a true and fair view of the state of affairs of the Company at the end of the
financial year and of the profit of the
Company for that period; c) the Directors have taken proper and
sufficientcare for the maintenance of adequate accounting records in accordance with the
provisions of this Act for safeguarding the assets of the Company and for preventing and
detecting fraud and other irregularities; d) the Directors have prepared the annual
accounts on a going concern basis; e) the Directors have laid down internal financial
controls, which are adequate and operating effectively and f) the Directors have devised
proper systems to ensure compliance with the provisions of all applicable laws and that
such systems were adequate and operating effectively.
Acknowledgement
Your Directors wish to thank the shareholders, customers, employees,
bankers, non-bank lenders, mutual funds, financial institutions, debenture trustees,
R&T agents, credit rating agencies and auditors for their cooperation and continued
support to the Company. The Directors also thank the employees for their contribution
during the financial year ended
March 31, 2025.
|
For and on behalf of the Board of
Directors |
|
Lakshmipathy Deenadayalan |
| Place: Chennai |
Chairman & Managing Director |
| Date: April 29, 2025 |
DIN: 01723269 |
|